How do you know if a SaaS Company is the real deal and will still be around further down the road after you've built critical parts of your Business around its functionality?
Saas Watch can help you find legitmate SaaS companies. We do this by looking for the signs of a good SaaS company, and so we help you find one that is legitmate.
A track record of the company existing for a while gives us confidence they have got a business model that works.
We look at the company's registration date. Companies operating for years tend to be more stable than new ones. We also check whether the company has a physical address and contact details on its website.
We can check when a domain was first registered to give us an idea of when they started building their SaaS online; usually, it is one of the first things a business will do. There will also be times when a company changes its domain to tie in with a re-brand.
We will look up details to see how long the domain has been around.
Social Media is everywhere in Business these days. So, of course, you'd expect content to be created and published on most Social Media Channels, and you'd also want to see engagement.
A one-way sales push isn't the best indicator that the Business is nailing its marketing.
We will track whether the company is on the expected Social Media CHannels and has a legitimate presence.
It doesn't matter if it's a Slack Group, Discord or a Facebook Group - are users and representatives engaging.
We will find details of where users are becoming fans of their products
You want to see a business with plenty to say about their solution and insight, demonstrating their expertise in their niche.
We will check the consistency and presence of expected blog content.
Who are the people behind the product? Do they seem to have trust amongst their peers? Are they known in the area of the product's solution?
We will help find and identify who is building the product and solving your problems with their excellent solution.
Prior success indicates that the company knows what they're doing. They may also have more money behind them to invest in a great solution.
You want to make sure they're not too diverse in their offerings just in case they're pushing out lots of ideas to see if one sticks, and then drop the product you love.
We will connect the dots to help give you a view of the company behind the SaaS; there may even be tools that you love too!
A Public Roadmap is a great way to show existing and potential users the direction the Business is heading with the product.
A clear roadmap shows confidence, and when you see those milestones being hit and the userbase offering lashings of praise - you're onto a good thing.
If you see no roadmap and there's a slight feeling it's a ghost town, you'd want to be careful the product is not about to wind up on the scrapheap.
We will track the roadmap and help show you the company is staying true to its word and continuing to add value to its SaaS.
You can't visit a website these days without a Live Chat Box popping up in the corner and dancing around to get your attention.
If the SaaS has a Chat Box, is there a real person on the other end? Have they set up some Bot to help guide you? Of course, in the end, all you want is some help or an answer to your question, so you want to ensure it's not a dead end.
Hello...hello..is this thing on? We'll check that, over.
Things will go wrong, or you will have a question on how to get the most out of the latest feature. Although you may have asked on the Facebook group and got no response, having an email address or some clear way of talking directly with someone who can help you is a must.
We will check to see if support responds promptly and if we can find a way to contact them.
There are loads of review sites now, and any SaaS worth their salt will be listed with at least a dozen reviews - good and bad.
We will find where the best and worst reviews are. If a SaaS is popular, it may even have supporters, advocates and super-fans posting on their websites, blogs or YouTube Channels.